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Call Via Phone app Advanced review

With SNOM’s Enhanced Better Together being demonstrated at WPC 2013:...

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Phantom Conference Bridge

While verifying a new conference bridge for a client, I came across a phantom conference bridge entry listed on the Lync Server Dial-in page but not on the Outlook meeting invites. Using...

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Lync conference bridge is in another call

While testing a new conference bridge that was added to an existing Lync Server 2013 deployment, the Lync client would report the bridge number “is in another call”. Sifting through server side logs...

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Polycom VVX firmware 5.3+ will bypass Dial Plan normalization for 911 in...

Hopefully the title of this blog has scared you into reading more and also testing in your own environment! Today I was pulled into a support case where a client was testing 911 while switching sip...

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Skype Meeting: Join by phone links now include Conference ID DTMF

Who would have thought a simple mouse hover on a Skype Meeting invite would consume so many hours… So what did I see? If you look closely at the Join by phone conference number links in the Skype...

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Get-CSUserSessionGUI

Earlier this month I blogged about the Session Details(Preview) in the Skype for Business Online admin portal, which can be found at: http://realtimeuc.com/2016/10/sfbo-session-details-preview/ a...

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Object reference not set to an instance of an object error while enabling...

A couple weeks ago I came across a client issue enabling CloudPBX for Skype for Business Online users. The correct Set-CsUser command that would normally enable users, was bleeding red errors in...

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Enable-CsOnlineUMMailbox results in 500 Internal Server Error

While onboarding a new customer with CloudPBX in Skype for Business Online, I came across an issue enabling the client APIs for use with Azure Voicemail. Normally, this is a simple one-liner in...

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Dude where’s my CSOnlineUM cmdlets?

Today while enabling a new Customer for CloudPBX, I ran into an issue using the New-CsOnlineUMDialplan cmdlet. The Skype for Business Online PowerShell Module returned “The term...

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Auto forward Azure Voicemail messages

While building out a few Team-Call Groups for a customer using CloudPBX in Skype for Business Online, we ran into an issue handling voicemail messages using Inbox/Email Rules. The request was for all...

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Client crash when selecting multiple voicemail messages in Skype for Business...

Just a quick blog post about a bug I ran into today with the Skype for Business 2016 client. While signed into a test account, I attempted to delete all the previous voicemail messages shown on the...

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Skype for Business Cloud Connector Edition (CCE) – Operation was unsuccessful...

Today I’m shedding light on the SIP 504 response status code while working with Skype for Business Online’s CloudPBX and Cloud Connector Edition (CCE). The “504 Server time-out” error is masked in the...

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Skype for Business Cloud Connector Edition (CCE) – We couldn’t reach...

Today I’m shedding light on the SIP 404 response status code while working with Skype for Business Online’s CloudPBX and Cloud Connector Edition (CCE). The “404 Not Found” error is masked in the Skype...

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Set-CsMeetingRoom unable to set Line URI when leveraging CCE for PSTN

Over the last year a handful of clients have requested assistance around configuring the Line URI for Meeting Rooms in Skype for Business Online when using Cloud Connector Edition (CCE) and Microsoft...

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