Call Via Phone app Advanced review
With SNOM’s Enhanced Better Together being demonstrated at WPC 2013:...
View ArticlePhantom Conference Bridge
While verifying a new conference bridge for a client, I came across a phantom conference bridge entry listed on the Lync Server Dial-in page but not on the Outlook meeting invites. Using...
View ArticleLync conference bridge is in another call
While testing a new conference bridge that was added to an existing Lync Server 2013 deployment, the Lync client would report the bridge number “is in another call”. Sifting through server side logs...
View ArticlePolycom VVX firmware 5.3+ will bypass Dial Plan normalization for 911 in...
Hopefully the title of this blog has scared you into reading more and also testing in your own environment! Today I was pulled into a support case where a client was testing 911 while switching sip...
View ArticleSkype Meeting: Join by phone links now include Conference ID DTMF
Who would have thought a simple mouse hover on a Skype Meeting invite would consume so many hours… So what did I see? If you look closely at the Join by phone conference number links in the Skype...
View ArticleGet-CSUserSessionGUI
Earlier this month I blogged about the Session Details(Preview) in the Skype for Business Online admin portal, which can be found at: http://realtimeuc.com/2016/10/sfbo-session-details-preview/ a...
View ArticleObject reference not set to an instance of an object error while enabling...
A couple weeks ago I came across a client issue enabling CloudPBX for Skype for Business Online users. The correct Set-CsUser command that would normally enable users, was bleeding red errors in...
View ArticleEnable-CsOnlineUMMailbox results in 500 Internal Server Error
While onboarding a new customer with CloudPBX in Skype for Business Online, I came across an issue enabling the client APIs for use with Azure Voicemail. Normally, this is a simple one-liner in...
View ArticleDude where’s my CSOnlineUM cmdlets?
Today while enabling a new Customer for CloudPBX, I ran into an issue using the New-CsOnlineUMDialplan cmdlet. The Skype for Business Online PowerShell Module returned “The term...
View ArticleAuto forward Azure Voicemail messages
While building out a few Team-Call Groups for a customer using CloudPBX in Skype for Business Online, we ran into an issue handling voicemail messages using Inbox/Email Rules. The request was for all...
View ArticleClient crash when selecting multiple voicemail messages in Skype for Business...
Just a quick blog post about a bug I ran into today with the Skype for Business 2016 client. While signed into a test account, I attempted to delete all the previous voicemail messages shown on the...
View ArticleSkype for Business Cloud Connector Edition (CCE) – Operation was unsuccessful...
Today I’m shedding light on the SIP 504 response status code while working with Skype for Business Online’s CloudPBX and Cloud Connector Edition (CCE). The “504 Server time-out” error is masked in the...
View ArticleSkype for Business Cloud Connector Edition (CCE) – We couldn’t reach...
Today I’m shedding light on the SIP 404 response status code while working with Skype for Business Online’s CloudPBX and Cloud Connector Edition (CCE). The “404 Not Found” error is masked in the Skype...
View ArticleSet-CsMeetingRoom unable to set Line URI when leveraging CCE for PSTN
Over the last year a handful of clients have requested assistance around configuring the Line URI for Meeting Rooms in Skype for Business Online when using Cloud Connector Edition (CCE) and Microsoft...
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